Dynamics 365, UCI - Can't find a way to edit new form behaviors





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With the dynamics 365 version 9.1, Microsoft introduces a hybrid version. Current customers are trying the new interface and starting to encounter bugs with our connector.



I can't find myself a way to modify the behavior of forms in UCI.



Our solution include a contact and an account form. In this form, we added fields and webresources icons.



Example of issue : I don't want phone fields to have a phone icon. Instead, I want my solution icon to be shown.



Phone fields UCI issue



As you can see, the phone fields in UCI add phone icon and push mine down the form.



Can we modify form and behavior in the new interface (UCI)?



UPDATE : The current Dynamics version (9.1) does not seem to allow modification of UCI forms. Feel free to add a solution if you have one.










share|improve this question




















  • 1





    Are you saying what you were able to achieve in Classic UI is impossible now in UCI? can you add screenshot?

    – Arun Vinoth
    Jan 3 at 17:08











  • Hello @ArunVinoth, i added further information to my question and a picture to illustrate the issue.

    – Artefact
    Jan 4 at 8:48


















0















With the dynamics 365 version 9.1, Microsoft introduces a hybrid version. Current customers are trying the new interface and starting to encounter bugs with our connector.



I can't find myself a way to modify the behavior of forms in UCI.



Our solution include a contact and an account form. In this form, we added fields and webresources icons.



Example of issue : I don't want phone fields to have a phone icon. Instead, I want my solution icon to be shown.



Phone fields UCI issue



As you can see, the phone fields in UCI add phone icon and push mine down the form.



Can we modify form and behavior in the new interface (UCI)?



UPDATE : The current Dynamics version (9.1) does not seem to allow modification of UCI forms. Feel free to add a solution if you have one.










share|improve this question




















  • 1





    Are you saying what you were able to achieve in Classic UI is impossible now in UCI? can you add screenshot?

    – Arun Vinoth
    Jan 3 at 17:08











  • Hello @ArunVinoth, i added further information to my question and a picture to illustrate the issue.

    – Artefact
    Jan 4 at 8:48














0












0








0








With the dynamics 365 version 9.1, Microsoft introduces a hybrid version. Current customers are trying the new interface and starting to encounter bugs with our connector.



I can't find myself a way to modify the behavior of forms in UCI.



Our solution include a contact and an account form. In this form, we added fields and webresources icons.



Example of issue : I don't want phone fields to have a phone icon. Instead, I want my solution icon to be shown.



Phone fields UCI issue



As you can see, the phone fields in UCI add phone icon and push mine down the form.



Can we modify form and behavior in the new interface (UCI)?



UPDATE : The current Dynamics version (9.1) does not seem to allow modification of UCI forms. Feel free to add a solution if you have one.










share|improve this question
















With the dynamics 365 version 9.1, Microsoft introduces a hybrid version. Current customers are trying the new interface and starting to encounter bugs with our connector.



I can't find myself a way to modify the behavior of forms in UCI.



Our solution include a contact and an account form. In this form, we added fields and webresources icons.



Example of issue : I don't want phone fields to have a phone icon. Instead, I want my solution icon to be shown.



Phone fields UCI issue



As you can see, the phone fields in UCI add phone icon and push mine down the form.



Can we modify form and behavior in the new interface (UCI)?



UPDATE : The current Dynamics version (9.1) does not seem to allow modification of UCI forms. Feel free to add a solution if you have one.







dynamics-crm microsoft-dynamics dynamics-365 dynamics-crm-365-v9 dynamics-crm-uci






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share|improve this question













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share|improve this question








edited Jan 11 at 9:55







Artefact

















asked Jan 3 at 16:30









ArtefactArtefact

559




559








  • 1





    Are you saying what you were able to achieve in Classic UI is impossible now in UCI? can you add screenshot?

    – Arun Vinoth
    Jan 3 at 17:08











  • Hello @ArunVinoth, i added further information to my question and a picture to illustrate the issue.

    – Artefact
    Jan 4 at 8:48














  • 1





    Are you saying what you were able to achieve in Classic UI is impossible now in UCI? can you add screenshot?

    – Arun Vinoth
    Jan 3 at 17:08











  • Hello @ArunVinoth, i added further information to my question and a picture to illustrate the issue.

    – Artefact
    Jan 4 at 8:48








1




1





Are you saying what you were able to achieve in Classic UI is impossible now in UCI? can you add screenshot?

– Arun Vinoth
Jan 3 at 17:08





Are you saying what you were able to achieve in Classic UI is impossible now in UCI? can you add screenshot?

– Arun Vinoth
Jan 3 at 17:08













Hello @ArunVinoth, i added further information to my question and a picture to illustrate the issue.

– Artefact
Jan 4 at 8:48





Hello @ArunVinoth, i added further information to my question and a picture to illustrate the issue.

– Artefact
Jan 4 at 8:48












1 Answer
1






active

oldest

votes


















1














Unfortunately, this good to have feature cannot be turned off it seems. “Click to dial” option with a phone icon is showing next to textbox control when there is a valid phone number in phone number field to allow you to use/call in single click via Skype, Jabber, etc.



Even email address fields showing “mailto:” option with an icon next to the field control. These are fixed layouts, generated dynamically & not customizable as of today.



May be you added your own icon using iframe/webresource (you didn’t show how it looks in web UI), but layout is rendering in different order in UCI (pushing your icon down). You can do some unsupported alternate workaround but it’s not recommended.






share|improve this answer
























  • You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

    – Artefact
    Jan 11 at 9:56












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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














Unfortunately, this good to have feature cannot be turned off it seems. “Click to dial” option with a phone icon is showing next to textbox control when there is a valid phone number in phone number field to allow you to use/call in single click via Skype, Jabber, etc.



Even email address fields showing “mailto:” option with an icon next to the field control. These are fixed layouts, generated dynamically & not customizable as of today.



May be you added your own icon using iframe/webresource (you didn’t show how it looks in web UI), but layout is rendering in different order in UCI (pushing your icon down). You can do some unsupported alternate workaround but it’s not recommended.






share|improve this answer
























  • You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

    – Artefact
    Jan 11 at 9:56
















1














Unfortunately, this good to have feature cannot be turned off it seems. “Click to dial” option with a phone icon is showing next to textbox control when there is a valid phone number in phone number field to allow you to use/call in single click via Skype, Jabber, etc.



Even email address fields showing “mailto:” option with an icon next to the field control. These are fixed layouts, generated dynamically & not customizable as of today.



May be you added your own icon using iframe/webresource (you didn’t show how it looks in web UI), but layout is rendering in different order in UCI (pushing your icon down). You can do some unsupported alternate workaround but it’s not recommended.






share|improve this answer
























  • You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

    – Artefact
    Jan 11 at 9:56














1












1








1







Unfortunately, this good to have feature cannot be turned off it seems. “Click to dial” option with a phone icon is showing next to textbox control when there is a valid phone number in phone number field to allow you to use/call in single click via Skype, Jabber, etc.



Even email address fields showing “mailto:” option with an icon next to the field control. These are fixed layouts, generated dynamically & not customizable as of today.



May be you added your own icon using iframe/webresource (you didn’t show how it looks in web UI), but layout is rendering in different order in UCI (pushing your icon down). You can do some unsupported alternate workaround but it’s not recommended.






share|improve this answer













Unfortunately, this good to have feature cannot be turned off it seems. “Click to dial” option with a phone icon is showing next to textbox control when there is a valid phone number in phone number field to allow you to use/call in single click via Skype, Jabber, etc.



Even email address fields showing “mailto:” option with an icon next to the field control. These are fixed layouts, generated dynamically & not customizable as of today.



May be you added your own icon using iframe/webresource (you didn’t show how it looks in web UI), but layout is rendering in different order in UCI (pushing your icon down). You can do some unsupported alternate workaround but it’s not recommended.







share|improve this answer












share|improve this answer



share|improve this answer










answered Jan 8 at 19:03









Arun VinothArun Vinoth

10.5k132763




10.5k132763













  • You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

    – Artefact
    Jan 11 at 9:56



















  • You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

    – Artefact
    Jan 11 at 9:56

















You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

– Artefact
Jan 11 at 9:56





You answered my question perfectly. I really appreciate that you take time for that. I suspected it that the current version do not allowed to modify the Click to dial option and more generally the behavior of UCI forms. I guess we have to wait now. Thank you Arun!

– Artefact
Jan 11 at 9:56




















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