Azure Application Gateway 502 error
I being working with the Azure application gateway, and stuck at the following error.
Here, my Network Diagram
Here, the powershell script which I had configure
Poweshell Output
PS C:Usersshabbir.akolawala> Get-AzureApplicationGateway sbr2appgateway
Name : sbr2appgateway
Description :
VnetName : Group Shabs-AppGateway2 sbag2vnet
Subnets : {sbag2subnet1}
InstanceCount : 2
GatewaySize : Small
State : Running
VirtualIPs : {104.41.159.238} <-- Note IP Here
DnsName : 01b9b0e4-4cd2-4437-b641-0b5dc4e3efe7.cloudapp.net
Here, public IP of the application gateway is 104.41.159.238
Now, if I hit for first time you hit the gateway, you get following output
Note, this website doesn't render correctly, as many request (css/images) fail with 502.
Now, when if I hit this second time, I straightway get the 502 error
But, when hit the cloud service IP, I get my website correctly
I had configure the Azure Gateway with following configuration XML
My Questions are,
1] Does one have an idea how how to access logs which are generated in Application Gateway (In theory, Application gateway runs on IIS 8.5 / ARR)
2] Any obvious error, I made in design or configuration?

add a comment |
I being working with the Azure application gateway, and stuck at the following error.
Here, my Network Diagram
Here, the powershell script which I had configure
Poweshell Output
PS C:Usersshabbir.akolawala> Get-AzureApplicationGateway sbr2appgateway
Name : sbr2appgateway
Description :
VnetName : Group Shabs-AppGateway2 sbag2vnet
Subnets : {sbag2subnet1}
InstanceCount : 2
GatewaySize : Small
State : Running
VirtualIPs : {104.41.159.238} <-- Note IP Here
DnsName : 01b9b0e4-4cd2-4437-b641-0b5dc4e3efe7.cloudapp.net
Here, public IP of the application gateway is 104.41.159.238
Now, if I hit for first time you hit the gateway, you get following output
Note, this website doesn't render correctly, as many request (css/images) fail with 502.
Now, when if I hit this second time, I straightway get the 502 error
But, when hit the cloud service IP, I get my website correctly
I had configure the Azure Gateway with following configuration XML
My Questions are,
1] Does one have an idea how how to access logs which are generated in Application Gateway (In theory, Application gateway runs on IIS 8.5 / ARR)
2] Any obvious error, I made in design or configuration?

Did you ever solve this? I am in the exact same situation, and getting the exact same error. But have found no solution, and no way to find what the actual error is.
– Wedge
Mar 11 '16 at 1:14
Nope, But I got clue about the health probes. When hit the first time, application gateway initiate the health probe, reckon the second time you hit the service, the app gateway has removed the server from the pool hence immediately returning a 502.
– Shabbir
Mar 14 '16 at 4:39
When contact Microsoft for troubleshooting, here is the reply I gotService as it stands at the moment does not expose any logs or diagnostics. If depth troubleshooting help is required, we will need to look into raising an advisory ticket
– Shabbir
Mar 14 '16 at 4:42
Yes I figured it out. It was caused by the health probe. My app requires authentication, but it seems like the probe is only able to make an anonymous connection. So the probe was always getting an error status, and removed all the servers from the pool. So I configured a path that allows anonymous, and created a custom probe to point to that, and now it all works
– Wedge
Mar 14 '16 at 23:49
1
our team is stuck on this exact same 502 error
– abhi
Feb 23 '18 at 0:39
add a comment |
I being working with the Azure application gateway, and stuck at the following error.
Here, my Network Diagram
Here, the powershell script which I had configure
Poweshell Output
PS C:Usersshabbir.akolawala> Get-AzureApplicationGateway sbr2appgateway
Name : sbr2appgateway
Description :
VnetName : Group Shabs-AppGateway2 sbag2vnet
Subnets : {sbag2subnet1}
InstanceCount : 2
GatewaySize : Small
State : Running
VirtualIPs : {104.41.159.238} <-- Note IP Here
DnsName : 01b9b0e4-4cd2-4437-b641-0b5dc4e3efe7.cloudapp.net
Here, public IP of the application gateway is 104.41.159.238
Now, if I hit for first time you hit the gateway, you get following output
Note, this website doesn't render correctly, as many request (css/images) fail with 502.
Now, when if I hit this second time, I straightway get the 502 error
But, when hit the cloud service IP, I get my website correctly
I had configure the Azure Gateway with following configuration XML
My Questions are,
1] Does one have an idea how how to access logs which are generated in Application Gateway (In theory, Application gateway runs on IIS 8.5 / ARR)
2] Any obvious error, I made in design or configuration?

I being working with the Azure application gateway, and stuck at the following error.
Here, my Network Diagram
Here, the powershell script which I had configure
Poweshell Output
PS C:Usersshabbir.akolawala> Get-AzureApplicationGateway sbr2appgateway
Name : sbr2appgateway
Description :
VnetName : Group Shabs-AppGateway2 sbag2vnet
Subnets : {sbag2subnet1}
InstanceCount : 2
GatewaySize : Small
State : Running
VirtualIPs : {104.41.159.238} <-- Note IP Here
DnsName : 01b9b0e4-4cd2-4437-b641-0b5dc4e3efe7.cloudapp.net
Here, public IP of the application gateway is 104.41.159.238
Now, if I hit for first time you hit the gateway, you get following output
Note, this website doesn't render correctly, as many request (css/images) fail with 502.
Now, when if I hit this second time, I straightway get the 502 error
But, when hit the cloud service IP, I get my website correctly
I had configure the Azure Gateway with following configuration XML
My Questions are,
1] Does one have an idea how how to access logs which are generated in Application Gateway (In theory, Application gateway runs on IIS 8.5 / ARR)
2] Any obvious error, I made in design or configuration?


edited Feb 16 '16 at 6:20
Shabbir
asked Feb 10 '16 at 9:24
ShabbirShabbir
131314
131314
Did you ever solve this? I am in the exact same situation, and getting the exact same error. But have found no solution, and no way to find what the actual error is.
– Wedge
Mar 11 '16 at 1:14
Nope, But I got clue about the health probes. When hit the first time, application gateway initiate the health probe, reckon the second time you hit the service, the app gateway has removed the server from the pool hence immediately returning a 502.
– Shabbir
Mar 14 '16 at 4:39
When contact Microsoft for troubleshooting, here is the reply I gotService as it stands at the moment does not expose any logs or diagnostics. If depth troubleshooting help is required, we will need to look into raising an advisory ticket
– Shabbir
Mar 14 '16 at 4:42
Yes I figured it out. It was caused by the health probe. My app requires authentication, but it seems like the probe is only able to make an anonymous connection. So the probe was always getting an error status, and removed all the servers from the pool. So I configured a path that allows anonymous, and created a custom probe to point to that, and now it all works
– Wedge
Mar 14 '16 at 23:49
1
our team is stuck on this exact same 502 error
– abhi
Feb 23 '18 at 0:39
add a comment |
Did you ever solve this? I am in the exact same situation, and getting the exact same error. But have found no solution, and no way to find what the actual error is.
– Wedge
Mar 11 '16 at 1:14
Nope, But I got clue about the health probes. When hit the first time, application gateway initiate the health probe, reckon the second time you hit the service, the app gateway has removed the server from the pool hence immediately returning a 502.
– Shabbir
Mar 14 '16 at 4:39
When contact Microsoft for troubleshooting, here is the reply I gotService as it stands at the moment does not expose any logs or diagnostics. If depth troubleshooting help is required, we will need to look into raising an advisory ticket
– Shabbir
Mar 14 '16 at 4:42
Yes I figured it out. It was caused by the health probe. My app requires authentication, but it seems like the probe is only able to make an anonymous connection. So the probe was always getting an error status, and removed all the servers from the pool. So I configured a path that allows anonymous, and created a custom probe to point to that, and now it all works
– Wedge
Mar 14 '16 at 23:49
1
our team is stuck on this exact same 502 error
– abhi
Feb 23 '18 at 0:39
Did you ever solve this? I am in the exact same situation, and getting the exact same error. But have found no solution, and no way to find what the actual error is.
– Wedge
Mar 11 '16 at 1:14
Did you ever solve this? I am in the exact same situation, and getting the exact same error. But have found no solution, and no way to find what the actual error is.
– Wedge
Mar 11 '16 at 1:14
Nope, But I got clue about the health probes. When hit the first time, application gateway initiate the health probe, reckon the second time you hit the service, the app gateway has removed the server from the pool hence immediately returning a 502.
– Shabbir
Mar 14 '16 at 4:39
Nope, But I got clue about the health probes. When hit the first time, application gateway initiate the health probe, reckon the second time you hit the service, the app gateway has removed the server from the pool hence immediately returning a 502.
– Shabbir
Mar 14 '16 at 4:39
When contact Microsoft for troubleshooting, here is the reply I got
Service as it stands at the moment does not expose any logs or diagnostics. If depth troubleshooting help is required, we will need to look into raising an advisory ticket
– Shabbir
Mar 14 '16 at 4:42
When contact Microsoft for troubleshooting, here is the reply I got
Service as it stands at the moment does not expose any logs or diagnostics. If depth troubleshooting help is required, we will need to look into raising an advisory ticket
– Shabbir
Mar 14 '16 at 4:42
Yes I figured it out. It was caused by the health probe. My app requires authentication, but it seems like the probe is only able to make an anonymous connection. So the probe was always getting an error status, and removed all the servers from the pool. So I configured a path that allows anonymous, and created a custom probe to point to that, and now it all works
– Wedge
Mar 14 '16 at 23:49
Yes I figured it out. It was caused by the health probe. My app requires authentication, but it seems like the probe is only able to make an anonymous connection. So the probe was always getting an error status, and removed all the servers from the pool. So I configured a path that allows anonymous, and created a custom probe to point to that, and now it all works
– Wedge
Mar 14 '16 at 23:49
1
1
our team is stuck on this exact same 502 error
– abhi
Feb 23 '18 at 0:39
our team is stuck on this exact same 502 error
– abhi
Feb 23 '18 at 0:39
add a comment |
3 Answers
3
active
oldest
votes
It it because of timeout.
1, Probe has by default 30 seconds timeout. if you application needs authentication, you will have to set custom probe.
2, Application Gateway has default 30 seconds timeout as well. if your Application Gateway cannot get response from backend virtual machine. it will return HTTP 502. it can be changed via "RequestTimeout" configuration item.
PowerShell:
set-AzureApplicationGatewayConfig -Name <application gateway name> - Configfile "<path to file>"
Config file:
<BackendHttpSettings>
<Name>setting1</Name>
<Port>80</Port>
<Protocol>Http</Protocol>
<CookieBasedAffinity>Enabled</CookieBasedAffinity>
<RequestTimeout>120</RequestTimeout>
<Probe>Probe01</Probe>
For detail : https://azure.microsoft.com/en-us/documentation/articles/application-gateway-create-probe-classic-ps/
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
add a comment |
I created custom healthchecks, but never seen attempts in websever access-log.
So I just set route on backend to serve any domain including IP address and add htpasswd protection to real domains.
Azure application gateway check http://backend_ip:80/ and became happy gateway :)
add a comment |
Just extending this @Lang's answer for people using the Resource Manager rather than Classic. The following Powershell script will update set a new requested timeout of 120 seconds for every BackendHttpSetting
within the target app gateway.
# Variable setup
$agName = "my gateway name"
$rgName = "my resource group name"
$newRequestTimeout = 120
# Retrieve gateway obj
$appGW = Get-AzureRmApplicationGateway -Name $agName -ResourceGroupName $rgName
$allHttpBackendSettings = Get-AzureRmApplicationGatewayBackendHttpSettings `
-ApplicationGateway $appGW
foreach($s in $allHttpBackendSettings)
{
# Retreive existing probe
$probeName = $s.Probe.Id.Split("/") | Select-Object -Last 1;
$probe = Get-AzureRmApplicationGatewayProbeConfig -ApplicationGateway $appGW `
-Name $probeName
# Update http settings
$appGW = Set-AzureRmApplicationGatewayBackendHttpSettings -ApplicationGateway $appGW `
-Name $s.Name -RequestTimeout $newRequestTimeout -Port $s.Port -Protocol $s.Protocol `
-Probe $probe -CookieBasedAffinity Enabled -PickHostNameFromBackendAddress
}
# Persist changes to the App Gateway
Set-AzureRmApplicationGateway -ApplicationGateway $appGW
add a comment |
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
It it because of timeout.
1, Probe has by default 30 seconds timeout. if you application needs authentication, you will have to set custom probe.
2, Application Gateway has default 30 seconds timeout as well. if your Application Gateway cannot get response from backend virtual machine. it will return HTTP 502. it can be changed via "RequestTimeout" configuration item.
PowerShell:
set-AzureApplicationGatewayConfig -Name <application gateway name> - Configfile "<path to file>"
Config file:
<BackendHttpSettings>
<Name>setting1</Name>
<Port>80</Port>
<Protocol>Http</Protocol>
<CookieBasedAffinity>Enabled</CookieBasedAffinity>
<RequestTimeout>120</RequestTimeout>
<Probe>Probe01</Probe>
For detail : https://azure.microsoft.com/en-us/documentation/articles/application-gateway-create-probe-classic-ps/
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
add a comment |
It it because of timeout.
1, Probe has by default 30 seconds timeout. if you application needs authentication, you will have to set custom probe.
2, Application Gateway has default 30 seconds timeout as well. if your Application Gateway cannot get response from backend virtual machine. it will return HTTP 502. it can be changed via "RequestTimeout" configuration item.
PowerShell:
set-AzureApplicationGatewayConfig -Name <application gateway name> - Configfile "<path to file>"
Config file:
<BackendHttpSettings>
<Name>setting1</Name>
<Port>80</Port>
<Protocol>Http</Protocol>
<CookieBasedAffinity>Enabled</CookieBasedAffinity>
<RequestTimeout>120</RequestTimeout>
<Probe>Probe01</Probe>
For detail : https://azure.microsoft.com/en-us/documentation/articles/application-gateway-create-probe-classic-ps/
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
add a comment |
It it because of timeout.
1, Probe has by default 30 seconds timeout. if you application needs authentication, you will have to set custom probe.
2, Application Gateway has default 30 seconds timeout as well. if your Application Gateway cannot get response from backend virtual machine. it will return HTTP 502. it can be changed via "RequestTimeout" configuration item.
PowerShell:
set-AzureApplicationGatewayConfig -Name <application gateway name> - Configfile "<path to file>"
Config file:
<BackendHttpSettings>
<Name>setting1</Name>
<Port>80</Port>
<Protocol>Http</Protocol>
<CookieBasedAffinity>Enabled</CookieBasedAffinity>
<RequestTimeout>120</RequestTimeout>
<Probe>Probe01</Probe>
For detail : https://azure.microsoft.com/en-us/documentation/articles/application-gateway-create-probe-classic-ps/
It it because of timeout.
1, Probe has by default 30 seconds timeout. if you application needs authentication, you will have to set custom probe.
2, Application Gateway has default 30 seconds timeout as well. if your Application Gateway cannot get response from backend virtual machine. it will return HTTP 502. it can be changed via "RequestTimeout" configuration item.
PowerShell:
set-AzureApplicationGatewayConfig -Name <application gateway name> - Configfile "<path to file>"
Config file:
<BackendHttpSettings>
<Name>setting1</Name>
<Port>80</Port>
<Protocol>Http</Protocol>
<CookieBasedAffinity>Enabled</CookieBasedAffinity>
<RequestTimeout>120</RequestTimeout>
<Probe>Probe01</Probe>
For detail : https://azure.microsoft.com/en-us/documentation/articles/application-gateway-create-probe-classic-ps/
edited Mar 29 '16 at 22:59
answered Mar 25 '16 at 6:56


LangLang
513
513
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
add a comment |
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
I've added a a Resource Manager version of your response.
– Frank Fu
Nov 20 '18 at 2:27
add a comment |
I created custom healthchecks, but never seen attempts in websever access-log.
So I just set route on backend to serve any domain including IP address and add htpasswd protection to real domains.
Azure application gateway check http://backend_ip:80/ and became happy gateway :)
add a comment |
I created custom healthchecks, but never seen attempts in websever access-log.
So I just set route on backend to serve any domain including IP address and add htpasswd protection to real domains.
Azure application gateway check http://backend_ip:80/ and became happy gateway :)
add a comment |
I created custom healthchecks, but never seen attempts in websever access-log.
So I just set route on backend to serve any domain including IP address and add htpasswd protection to real domains.
Azure application gateway check http://backend_ip:80/ and became happy gateway :)
I created custom healthchecks, but never seen attempts in websever access-log.
So I just set route on backend to serve any domain including IP address and add htpasswd protection to real domains.
Azure application gateway check http://backend_ip:80/ and became happy gateway :)
answered May 17 '17 at 21:15


Fedor ZakharovFedor Zakharov
1
1
add a comment |
add a comment |
Just extending this @Lang's answer for people using the Resource Manager rather than Classic. The following Powershell script will update set a new requested timeout of 120 seconds for every BackendHttpSetting
within the target app gateway.
# Variable setup
$agName = "my gateway name"
$rgName = "my resource group name"
$newRequestTimeout = 120
# Retrieve gateway obj
$appGW = Get-AzureRmApplicationGateway -Name $agName -ResourceGroupName $rgName
$allHttpBackendSettings = Get-AzureRmApplicationGatewayBackendHttpSettings `
-ApplicationGateway $appGW
foreach($s in $allHttpBackendSettings)
{
# Retreive existing probe
$probeName = $s.Probe.Id.Split("/") | Select-Object -Last 1;
$probe = Get-AzureRmApplicationGatewayProbeConfig -ApplicationGateway $appGW `
-Name $probeName
# Update http settings
$appGW = Set-AzureRmApplicationGatewayBackendHttpSettings -ApplicationGateway $appGW `
-Name $s.Name -RequestTimeout $newRequestTimeout -Port $s.Port -Protocol $s.Protocol `
-Probe $probe -CookieBasedAffinity Enabled -PickHostNameFromBackendAddress
}
# Persist changes to the App Gateway
Set-AzureRmApplicationGateway -ApplicationGateway $appGW
add a comment |
Just extending this @Lang's answer for people using the Resource Manager rather than Classic. The following Powershell script will update set a new requested timeout of 120 seconds for every BackendHttpSetting
within the target app gateway.
# Variable setup
$agName = "my gateway name"
$rgName = "my resource group name"
$newRequestTimeout = 120
# Retrieve gateway obj
$appGW = Get-AzureRmApplicationGateway -Name $agName -ResourceGroupName $rgName
$allHttpBackendSettings = Get-AzureRmApplicationGatewayBackendHttpSettings `
-ApplicationGateway $appGW
foreach($s in $allHttpBackendSettings)
{
# Retreive existing probe
$probeName = $s.Probe.Id.Split("/") | Select-Object -Last 1;
$probe = Get-AzureRmApplicationGatewayProbeConfig -ApplicationGateway $appGW `
-Name $probeName
# Update http settings
$appGW = Set-AzureRmApplicationGatewayBackendHttpSettings -ApplicationGateway $appGW `
-Name $s.Name -RequestTimeout $newRequestTimeout -Port $s.Port -Protocol $s.Protocol `
-Probe $probe -CookieBasedAffinity Enabled -PickHostNameFromBackendAddress
}
# Persist changes to the App Gateway
Set-AzureRmApplicationGateway -ApplicationGateway $appGW
add a comment |
Just extending this @Lang's answer for people using the Resource Manager rather than Classic. The following Powershell script will update set a new requested timeout of 120 seconds for every BackendHttpSetting
within the target app gateway.
# Variable setup
$agName = "my gateway name"
$rgName = "my resource group name"
$newRequestTimeout = 120
# Retrieve gateway obj
$appGW = Get-AzureRmApplicationGateway -Name $agName -ResourceGroupName $rgName
$allHttpBackendSettings = Get-AzureRmApplicationGatewayBackendHttpSettings `
-ApplicationGateway $appGW
foreach($s in $allHttpBackendSettings)
{
# Retreive existing probe
$probeName = $s.Probe.Id.Split("/") | Select-Object -Last 1;
$probe = Get-AzureRmApplicationGatewayProbeConfig -ApplicationGateway $appGW `
-Name $probeName
# Update http settings
$appGW = Set-AzureRmApplicationGatewayBackendHttpSettings -ApplicationGateway $appGW `
-Name $s.Name -RequestTimeout $newRequestTimeout -Port $s.Port -Protocol $s.Protocol `
-Probe $probe -CookieBasedAffinity Enabled -PickHostNameFromBackendAddress
}
# Persist changes to the App Gateway
Set-AzureRmApplicationGateway -ApplicationGateway $appGW
Just extending this @Lang's answer for people using the Resource Manager rather than Classic. The following Powershell script will update set a new requested timeout of 120 seconds for every BackendHttpSetting
within the target app gateway.
# Variable setup
$agName = "my gateway name"
$rgName = "my resource group name"
$newRequestTimeout = 120
# Retrieve gateway obj
$appGW = Get-AzureRmApplicationGateway -Name $agName -ResourceGroupName $rgName
$allHttpBackendSettings = Get-AzureRmApplicationGatewayBackendHttpSettings `
-ApplicationGateway $appGW
foreach($s in $allHttpBackendSettings)
{
# Retreive existing probe
$probeName = $s.Probe.Id.Split("/") | Select-Object -Last 1;
$probe = Get-AzureRmApplicationGatewayProbeConfig -ApplicationGateway $appGW `
-Name $probeName
# Update http settings
$appGW = Set-AzureRmApplicationGatewayBackendHttpSettings -ApplicationGateway $appGW `
-Name $s.Name -RequestTimeout $newRequestTimeout -Port $s.Port -Protocol $s.Protocol `
-Probe $probe -CookieBasedAffinity Enabled -PickHostNameFromBackendAddress
}
# Persist changes to the App Gateway
Set-AzureRmApplicationGateway -ApplicationGateway $appGW
answered Nov 20 '18 at 2:26


Frank FuFrank Fu
1,72011523
1,72011523
add a comment |
add a comment |
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Did you ever solve this? I am in the exact same situation, and getting the exact same error. But have found no solution, and no way to find what the actual error is.
– Wedge
Mar 11 '16 at 1:14
Nope, But I got clue about the health probes. When hit the first time, application gateway initiate the health probe, reckon the second time you hit the service, the app gateway has removed the server from the pool hence immediately returning a 502.
– Shabbir
Mar 14 '16 at 4:39
When contact Microsoft for troubleshooting, here is the reply I got
Service as it stands at the moment does not expose any logs or diagnostics. If depth troubleshooting help is required, we will need to look into raising an advisory ticket
– Shabbir
Mar 14 '16 at 4:42
Yes I figured it out. It was caused by the health probe. My app requires authentication, but it seems like the probe is only able to make an anonymous connection. So the probe was always getting an error status, and removed all the servers from the pool. So I configured a path that allows anonymous, and created a custom probe to point to that, and now it all works
– Wedge
Mar 14 '16 at 23:49
1
our team is stuck on this exact same 502 error
– abhi
Feb 23 '18 at 0:39