Mixing
Uipath: Connecting a robot to the Orchestrator Issue
I am using Uipath Enterprise Trial latest edition on a remote Windows Server 2008R2 Standard.
I am trying to connect a robot to orchestrator community edition and I am getting the following error when I click on connect to connect the robot:
"An error occurred while sending the request"
- I added the machine correctly and I created a robot attached to it.
- I double checked my credentials and there is no error
- I verified the machine key and it is also correct
- I checked the Uipath service robot and it is running.
- I restarted the robot and the error persists
To be noted:
- I did not use orchestrator Enterprise edition because the installation requirements need approval from the security and IT team (Pending)
- I tested using Uipath Enterprise Studio with orchestrator community edition on my personal computer and it works fine.
- My orchestrator and my robot version are both 2018 hence compatible
Did anyone have a similar issue and can assist me on this?
Please let me know if there is anything else I need to clarify.
rpa uipath
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
add a comment |
I am using Uipath Enterprise Trial latest edition on a remote Windows Server 2008R2 Standard.
I am trying to connect a robot to orchestrator community edition and I am getting the following error when I click on connect to connect the robot:
"An error occurred while sending the request"
- I added the machine correctly and I created a robot attached to it.
- I double checked my credentials and there is no error
- I verified the machine key and it is also correct
- I checked the Uipath service robot and it is running.
- I restarted the robot and the error persists
To be noted:
- I did not use orchestrator Enterprise edition because the installation requirements need approval from the security and IT team (Pending)
- I tested using Uipath Enterprise Studio with orchestrator community edition on my personal computer and it works fine.
- My orchestrator and my robot version are both 2018 hence compatible
Did anyone have a similar issue and can assist me on this?
Please let me know if there is anything else I need to clarify.
rpa uipath
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
Does your machine have the required updates needs for a 2008R2 server?
– MUlferts
Nov 20 '18 at 17:33
I will check it out and let you know. Thank you for you comment MUIferts
– Olfa Fdhila
Nov 20 '18 at 17:48
Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot.
– Olfa Fdhila
Nov 21 '18 at 4:53
add a comment |
I am using Uipath Enterprise Trial latest edition on a remote Windows Server 2008R2 Standard.
I am trying to connect a robot to orchestrator community edition and I am getting the following error when I click on connect to connect the robot:
"An error occurred while sending the request"
- I added the machine correctly and I created a robot attached to it.
- I double checked my credentials and there is no error
- I verified the machine key and it is also correct
- I checked the Uipath service robot and it is running.
- I restarted the robot and the error persists
To be noted:
- I did not use orchestrator Enterprise edition because the installation requirements need approval from the security and IT team (Pending)
- I tested using Uipath Enterprise Studio with orchestrator community edition on my personal computer and it works fine.
- My orchestrator and my robot version are both 2018 hence compatible
Did anyone have a similar issue and can assist me on this?
Please let me know if there is anything else I need to clarify.
rpa uipath
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
I am using Uipath Enterprise Trial latest edition on a remote Windows Server 2008R2 Standard.
I am trying to connect a robot to orchestrator community edition and I am getting the following error when I click on connect to connect the robot:
"An error occurred while sending the request"
- I added the machine correctly and I created a robot attached to it.
- I double checked my credentials and there is no error
- I verified the machine key and it is also correct
- I checked the Uipath service robot and it is running.
- I restarted the robot and the error persists
To be noted:
- I did not use orchestrator Enterprise edition because the installation requirements need approval from the security and IT team (Pending)
- I tested using Uipath Enterprise Studio with orchestrator community edition on my personal computer and it works fine.
- My orchestrator and my robot version are both 2018 hence compatible
Did anyone have a similar issue and can assist me on this?
Please let me know if there is anything else I need to clarify.
rpa uipath
rpa uipath
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
asked Nov 20 '18 at 12:11
Olfa FdhilaOlfa Fdhila
316
316
Does your machine have the required updates needs for a 2008R2 server?
– MUlferts
Nov 20 '18 at 17:33
I will check it out and let you know. Thank you for you comment MUIferts
– Olfa Fdhila
Nov 20 '18 at 17:48
Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot.
– Olfa Fdhila
Nov 21 '18 at 4:53
add a comment |
Does your machine have the required updates needs for a 2008R2 server?
– MUlferts
Nov 20 '18 at 17:33
I will check it out and let you know. Thank you for you comment MUIferts
– Olfa Fdhila
Nov 20 '18 at 17:48
Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot.
– Olfa Fdhila
Nov 21 '18 at 4:53
Does your machine have the required updates needs for a 2008R2 server?
– MUlferts
Nov 20 '18 at 17:33
Does your machine have the required updates needs for a 2008R2 server?
– MUlferts
Nov 20 '18 at 17:33
I will check it out and let you know. Thank you for you comment MUIferts
– Olfa Fdhila
Nov 20 '18 at 17:48
I will check it out and let you know. Thank you for you comment MUIferts
– Olfa Fdhila
Nov 20 '18 at 17:48
Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot.
– Olfa Fdhila
Nov 21 '18 at 4:53
Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot.
– Olfa Fdhila
Nov 21 '18 at 4:53
add a comment |
1 Answer
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I just checked with the system admins. Firewall is blocking cloud redirection on my machine and that is the reason behind the error
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
add a comment |
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1 Answer
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votes
I just checked with the system admins. Firewall is blocking cloud redirection on my machine and that is the reason behind the error
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
add a comment |
I just checked with the system admins. Firewall is blocking cloud redirection on my machine and that is the reason behind the error
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
add a comment |
I just checked with the system admins. Firewall is blocking cloud redirection on my machine and that is the reason behind the error
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
I just checked with the system admins. Firewall is blocking cloud redirection on my machine and that is the reason behind the error
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
edited Nov 21 '18 at 10:05
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
answered Nov 21 '18 at 9:57
Olfa FdhilaOlfa Fdhila
316
316
add a comment |
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Does your machine have the required updates needs for a 2008R2 server?
– MUlferts
Nov 20 '18 at 17:33
I will check it out and let you know. Thank you for you comment MUIferts
– Olfa Fdhila
Nov 20 '18 at 17:48
Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot.
– Olfa Fdhila
Nov 21 '18 at 4:53