What is the current UPS shipping gateway? (outage 2019-01-06)












1















I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










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  • Thanks for posting the fix. A shame UPS didn't notify about the issue.

    – user3888866
    Jan 7 at 17:08











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Aasim Goriya
    Jan 7 at 18:56











  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe

    – OlisoJoe
    Jan 7 at 19:41











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Vivek Kumar
    Jan 7 at 20:03
















1















I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question

























  • Thanks for posting the fix. A shame UPS didn't notify about the issue.

    – user3888866
    Jan 7 at 17:08











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Aasim Goriya
    Jan 7 at 18:56











  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe

    – OlisoJoe
    Jan 7 at 19:41











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Vivek Kumar
    Jan 7 at 20:03














1












1








1








I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question
















I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?







shipping-methods ups






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share|improve this question




share|improve this question








edited Jan 7 at 16:13







M Conrad

















asked Jan 7 at 16:01









M ConradM Conrad

1084




1084













  • Thanks for posting the fix. A shame UPS didn't notify about the issue.

    – user3888866
    Jan 7 at 17:08











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Aasim Goriya
    Jan 7 at 18:56











  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe

    – OlisoJoe
    Jan 7 at 19:41











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Vivek Kumar
    Jan 7 at 20:03



















  • Thanks for posting the fix. A shame UPS didn't notify about the issue.

    – user3888866
    Jan 7 at 17:08











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Aasim Goriya
    Jan 7 at 18:56











  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe

    – OlisoJoe
    Jan 7 at 19:41











  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

    – Vivek Kumar
    Jan 7 at 20:03

















Thanks for posting the fix. A shame UPS didn't notify about the issue.

– user3888866
Jan 7 at 17:08





Thanks for posting the fix. A shame UPS didn't notify about the issue.

– user3888866
Jan 7 at 17:08













This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

– Aasim Goriya
Jan 7 at 18:56





This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

– Aasim Goriya
Jan 7 at 18:56













Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe

– OlisoJoe
Jan 7 at 19:41





Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe

– OlisoJoe
Jan 7 at 19:41













This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

– Vivek Kumar
Jan 7 at 20:03





This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review

– Vivek Kumar
Jan 7 at 20:03










3 Answers
3






active

oldest

votes


















4














You simply need to update the UPS Gateway URL to use "https"



To change this setting, login to the backend of your Magento website and then go to :




  1. System > Configuration

  2. Click “Shipping Methods”

  3. Click the tab for “UPS”

  4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


I put together a quick video on how to fix it here:
https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






share|improve this answer































    0














    Ok, I figured it out, the shipping gateway now requires https instead of http.



    https://www.ups.com/using/services/rave/qcostcgi.cgi



    Though, it is disturbing that I can't find any documentation about this API on UPS's website.






    share|improve this answer































      0














      UPS is a Universal Parcel Service which offers both domestic and international shipping services all around the world. Its integrated into Magento as a default shipping method. It uses dimensional weight to manage shipping rates. It's easy to configure and to use UPS you need to create your own UPS account with your own credential.






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      lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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        3 Answers
        3






        active

        oldest

        votes








        3 Answers
        3






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        4














        You simply need to update the UPS Gateway URL to use "https"



        To change this setting, login to the backend of your Magento website and then go to :




        1. System > Configuration

        2. Click “Shipping Methods”

        3. Click the tab for “UPS”

        4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


        I put together a quick video on how to fix it here:
        https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






        share|improve this answer




























          4














          You simply need to update the UPS Gateway URL to use "https"



          To change this setting, login to the backend of your Magento website and then go to :




          1. System > Configuration

          2. Click “Shipping Methods”

          3. Click the tab for “UPS”

          4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


          I put together a quick video on how to fix it here:
          https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






          share|improve this answer


























            4












            4








            4







            You simply need to update the UPS Gateway URL to use "https"



            To change this setting, login to the backend of your Magento website and then go to :




            1. System > Configuration

            2. Click “Shipping Methods”

            3. Click the tab for “UPS”

            4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


            I put together a quick video on how to fix it here:
            https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






            share|improve this answer













            You simply need to update the UPS Gateway URL to use "https"



            To change this setting, login to the backend of your Magento website and then go to :




            1. System > Configuration

            2. Click “Shipping Methods”

            3. Click the tab for “UPS”

            4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


            I put together a quick video on how to fix it here:
            https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Jan 7 at 18:14









            Adam HodsonAdam Hodson

            561




            561

























                0














                Ok, I figured it out, the shipping gateway now requires https instead of http.



                https://www.ups.com/using/services/rave/qcostcgi.cgi



                Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                share|improve this answer




























                  0














                  Ok, I figured it out, the shipping gateway now requires https instead of http.



                  https://www.ups.com/using/services/rave/qcostcgi.cgi



                  Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                  share|improve this answer


























                    0












                    0








                    0







                    Ok, I figured it out, the shipping gateway now requires https instead of http.



                    https://www.ups.com/using/services/rave/qcostcgi.cgi



                    Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                    share|improve this answer













                    Ok, I figured it out, the shipping gateway now requires https instead of http.



                    https://www.ups.com/using/services/rave/qcostcgi.cgi



                    Though, it is disturbing that I can't find any documentation about this API on UPS's website.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Jan 7 at 16:12









                    M ConradM Conrad

                    1084




                    1084























                        0














                        UPS is a Universal Parcel Service which offers both domestic and international shipping services all around the world. Its integrated into Magento as a default shipping method. It uses dimensional weight to manage shipping rates. It's easy to configure and to use UPS you need to create your own UPS account with your own credential.






                        share|improve this answer








                        New contributor




                        lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                        Check out our Code of Conduct.

























                          0














                          UPS is a Universal Parcel Service which offers both domestic and international shipping services all around the world. Its integrated into Magento as a default shipping method. It uses dimensional weight to manage shipping rates. It's easy to configure and to use UPS you need to create your own UPS account with your own credential.






                          share|improve this answer








                          New contributor




                          lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.























                            0












                            0








                            0







                            UPS is a Universal Parcel Service which offers both domestic and international shipping services all around the world. Its integrated into Magento as a default shipping method. It uses dimensional weight to manage shipping rates. It's easy to configure and to use UPS you need to create your own UPS account with your own credential.






                            share|improve this answer








                            New contributor




                            lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                            Check out our Code of Conduct.










                            UPS is a Universal Parcel Service which offers both domestic and international shipping services all around the world. Its integrated into Magento as a default shipping method. It uses dimensional weight to manage shipping rates. It's easy to configure and to use UPS you need to create your own UPS account with your own credential.







                            share|improve this answer








                            New contributor




                            lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                            Check out our Code of Conduct.









                            share|improve this answer



                            share|improve this answer






                            New contributor




                            lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                            Check out our Code of Conduct.









                            answered Jan 23 at 10:15









                            lucywilsonlucywilson

                            11




                            11




                            New contributor




                            lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                            Check out our Code of Conduct.





                            New contributor





                            lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                            Check out our Code of Conduct.






                            lucywilson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                            Check out our Code of Conduct.






























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