Firebase Analytics - missing data












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Over the course of the last month we've had 5 days where the number of active users has dropped by ~95% and then bounced back the next day. We know this is wrong but we're struggling to identify the reason for it and wondered if anyone had any ideas or suggestions? Has anyone else experienced this?



Missin data



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  • I don't see any recent outages on the Firebase status dashboard. Unless you can share a minimal, complete, verifiable example it is unlikely somebody can help here based on the information provided. I'd recommend you reach out to Firebase support for personalized help in troubleshooting.
    – Frank van Puffelen
    Nov 19 '18 at 15:27
















0














Over the course of the last month we've had 5 days where the number of active users has dropped by ~95% and then bounced back the next day. We know this is wrong but we're struggling to identify the reason for it and wondered if anyone had any ideas or suggestions? Has anyone else experienced this?



Missin data



enter image description here










share|improve this question
























  • I don't see any recent outages on the Firebase status dashboard. Unless you can share a minimal, complete, verifiable example it is unlikely somebody can help here based on the information provided. I'd recommend you reach out to Firebase support for personalized help in troubleshooting.
    – Frank van Puffelen
    Nov 19 '18 at 15:27














0












0








0







Over the course of the last month we've had 5 days where the number of active users has dropped by ~95% and then bounced back the next day. We know this is wrong but we're struggling to identify the reason for it and wondered if anyone had any ideas or suggestions? Has anyone else experienced this?



Missin data



enter image description here










share|improve this question















Over the course of the last month we've had 5 days where the number of active users has dropped by ~95% and then bounced back the next day. We know this is wrong but we're struggling to identify the reason for it and wondered if anyone had any ideas or suggestions? Has anyone else experienced this?



Missin data



enter image description here







firebase firebase-analytics






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edited Nov 19 '18 at 14:02









KENdi

5,7092821




5,7092821










asked Nov 19 '18 at 12:57









Alex Othold

1




1












  • I don't see any recent outages on the Firebase status dashboard. Unless you can share a minimal, complete, verifiable example it is unlikely somebody can help here based on the information provided. I'd recommend you reach out to Firebase support for personalized help in troubleshooting.
    – Frank van Puffelen
    Nov 19 '18 at 15:27


















  • I don't see any recent outages on the Firebase status dashboard. Unless you can share a minimal, complete, verifiable example it is unlikely somebody can help here based on the information provided. I'd recommend you reach out to Firebase support for personalized help in troubleshooting.
    – Frank van Puffelen
    Nov 19 '18 at 15:27
















I don't see any recent outages on the Firebase status dashboard. Unless you can share a minimal, complete, verifiable example it is unlikely somebody can help here based on the information provided. I'd recommend you reach out to Firebase support for personalized help in troubleshooting.
– Frank van Puffelen
Nov 19 '18 at 15:27




I don't see any recent outages on the Firebase status dashboard. Unless you can share a minimal, complete, verifiable example it is unlikely somebody can help here based on the information provided. I'd recommend you reach out to Firebase support for personalized help in troubleshooting.
– Frank van Puffelen
Nov 19 '18 at 15:27

















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